Cancellation Policy

We strive to meet all of our patient's appointments needs. In order to schedule and see patients in a timely manner, it is important for all patients to keep their scheduled appointments and to arrive promptly.

Please contact the office immediately if there is a need to cancel an appointment. This will allow other patients who wish to be seen to schedule their needed appointments in that time slot.

In the even that an appointment is cancelled with less than 48 hours notice, or if a patient does not show up for an appointment, or if a patient is 30 minutes late, the patient's next appointment will be scheduled on a work-in basis only. The doctor will see work-in patients if possible between scheduled appointments. Those patients with scheduled appointments that arrive promptly will be seen first.

There is a $25.00 charge for missed/no show appointments and for cancellations made less than 48 hours (2 business days) before a scheduled appointment. This includes Trigger Point Injections, Physical Therapy, Rehab Counseling and failure to obtain authorization for a referral. Exceptions will be made for emergencies such as hospitalizations (documentation may be required). This charge is NOT payable by your insurance plan and will be payable at the next scheduled appointment.

This policy is in order for those patients that do keep their appointments and do arrive promptly to be able to be seen in a timely manner.

Please note: Most medications may only be refilled at scheduled appointment times and will NOT be refilled over the telephone.